Media

Repository delle competenze dei professionisti che lavorano al desk di accoglienza nei Centri di Orientamento Professionale Permanente

Repository of skills of professionals working in the desk reception in Lifelong Career Guidance Centres

Netvibes is a website that allows you to keep track of websites, which are updated automatically. The Cité des métiers of Paris has developed its Netbives tool in order to share and classify updated information between the professionals regarding the new services offers, time slots for front desk officer, practical information, documentary resources

To facilitate access to the Cité des Métiers de Val de Marne, signs have been put up at the RER station exit towards the direction of the Cité des Métiers.

To create an aggregator capable of effectively mobilising resources, information, skills, and opportunities to promote autonomy, social innovation, and local development. This aggregator will combine both public and private entities in providing guidance and support services to the labour market. Furthermore, the community will foster constant networking among stakeholders in the labour market

The guided virtual tour is an extremely efficient tool to enhance the knowledge about CDMs by making the user experience and learn about the CDM, visiting the facility itself in a virtual manner and listening to interviews with CDM partners, who were asked to describe their contribution to the partners

No reception desk, but with the presence of a person to direct the users in case of need

Workshops of small groups (Focus Group) with end users to collect information and ideas for the design of the reception area and the premises of the Cité des métiers

The magnetic loop allows people with hearing aids and cochlear implants to hear the information provided by the reception desk, and to communicate in the same conditions as everyone else

Development of the MyDYPAlive Platform available here: https://prosvasis.dypa.gov.gr/

The Directorate of Social Integration of the Ministry of Migration and Asylum has created the service “Help Desk for Social Integration” in order to respond to social integration- related questions and queries of beneficiaries of international protection, such as Greek language courses, job counselling, housing, issuing Tax Identification Number, Social Security Number and so on

Make use of a reception guide with visuals and written information to inform users and exchange knowledge between professionals

In the multimedia area, people who do not have a computer or a connection or who do not have sufficient knowledge about digital tools can be helped by the front desk officers.

Helping people to understand the services provided at Cité des métiers and to project themselves into their professional future in a public space.

The flyer offered at the reception desk with its QR to explain the Cité des métiers via the concept of augmented reality

Bcn points are self-service points where citizens can do different procedures with the public administration without requesting an appointment.