Lifelong guidance centers have to improve their reception services in order to address new needs and the impact of the pandemic on the labor market.
To do this, the Desk Reset Project partners have identified innovative practices for front desk reception and information in lifelong guidance. These practices include managing the flow of people, facilitating access to services, involving users in the co-design of the reception area, ensuring accessibility for all, and promoting cooperation between receptionists and other professionals.
The practices will be promoted using 360° video tools to allow stakeholders to discover and transfer them in an immersive way.